Social Housing
Supporting local authorities and housing associations
Repairs & Maintenance
Keeping homes functional, comfortable and safe through our responsive and planned maintenance programmes.
Compliance and Safety
We are compliance specialists, ensuring homes meet the necessary UK fire, gas and electrical safety regulations, keeping your properties safe as well as the communities in them.
Decarbonisation & Retrofit
Making social housing estates more efficient and supporting landlords’ sustainability goals, we retrofit energy-saving systems to ensure properties meet modern energy standards.
Fire Safety Solutions
We help landlords to ensure properties and their tenants are protected, through the installation of fire and smoke detection, fire prevention and fire stopping systems.
Planned refurbishment
Delivering improvements including kitchen and bathroom upgrades, internal and external insulation and roofing improvements to enhance housing conditions and improve efficiency.
Featured Group Project
Grade II residential building upgrade
Refurbishment
Axis delivered this Grade II residential building upgrade at Thames Tunnel Mills on the banks of the Thames for L&Q
Our Group Clients
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Other Sectors Served
Healthcare
Defence
Education
Blue Light
Heritage
Hotel & Leisure
Retail & Commercial
Social Housing
Utilities & Industrial
Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.
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Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.
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Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.
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Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.
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Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.
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With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.
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From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.
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Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.
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Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.
Find out moreSocial Housing FAQs
What is Social Housing in the UK?
Social housing in the UK comprises affordable homes delivered by local councils or housing associations, created to assist individuals and families who may find it challenging to secure appropriate housing through the private rental market.
What property maintenance services does Concept provide for the Social Housing Sector?
Concept delivers specialist property maintenance services for the social housing sector such as:
- Responsive Repairs
- Building Compliance & Safety
- Planned Refurbishment
- Planned Maintenance
- Mechanical & Electrical (M&E)
- Decarbonisation Services
- Energy Efficiency Retrofit Solutions
- Kitchen Replacements
- Bathroom Replacements
- Fire Safety & Protection
- DDA adaptations
- Cladding Services
- Roofing Upgrades
What’s the difference between private housing and social housing in the UK?
The primary distinctions between private housing and social housing relate to ownership, affordability and access criteria. Private housing is owned by individuals or companies and let at market rates. Conversely, social housing is administered by local councils or housing associations, providing more affordable rents that are usually below market value.
What is Concept’s approach to sustainability in social housing?
Concept assists housing providers and landlords with decarbonisation and retrofit services, helping achieve sustainability and Net Zero objectives. Our PAS 2035-compliant works encompass insulation, heating system upgrades, and other energy efficiency measures to reduce carbon emissions and lower energy costs for social housing residents.
How does Concept ensure compliance with building safety regulations?
Building compliance and safety are fundamental to our service delivery. We undertake fire, gas, and electrical safety works aligned with current regulations, helping housing providers and councils fulfil UK legal requirements. We also conduct planned compliance inspections and remedial works to maintain resident safety and ensure properties remain fully compliant.
How quickly does Concept respond to urgent repairs in social housing?
Prioritising residents has always been central to our work. Concept provides a dependable responsive repairs service, focusing on health, safety and security concerns. Our committed teams work diligently to deliver outstanding service ensuring residents receive prompt repairs, particularly in emergency circumstances.
What are landlords’ obligations to repair?
Landlords are legally obligated to maintain their properties in sound condition and ensure they remain safe for occupants. This encompasses maintaining the building’s structure, ensuring heating and hot water systems operate correctly, keeping electrical installations safe, and upholding fire safety standards. Critical repairs affecting health or safety must be addressed promptly. Failure to fulfil these responsibilities can result in enforcement action or legal consequences under UK housing legislation.
What is the UK’s Right to Repair?
The UK’s Right to Repair rules, implemented in 2021, are designed to make repairs more accessible for social housing residents. Residents can request essential repairs, such as heating, plumbing or security issues.
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