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Our Services

Concept is one of the UK’s leading property service specialists, delivering expert property maintenance, refurbishment and compliance across the UK.

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Home | Our sectors | Hotel & Leisure

Hotel & Leisure

Improving the guest experience through expert hotel and leisure refurbishment that enhances comfort, functionality, and satisfaction.

Hotel & Leisure

Upgrades to hotels and leisure facilities

Hotel Room Refurbishment

Modernising hotel rooms and suites with new technology, fixtures, and decorative finishes enhances the overall guest experience.

Compliance & Safety

Ensuing hotels and leisure centres meet fire safety codes, building regulations, and accessibility standards, providing a safe and compliant environment.

Communal Area Upgrades

Refurbishing and upgrade communal areas such as restaurants, bars, lobbies and reception area to enhance aesthetics and guest functionality.

Facade & External Words

We enhance a hotel’s exterior through landscaping, rendering, cladding, and window replacements, improving both aesthetics and energy efficiency.

M&E System Installations

Installing, maintaining and upgrading HVAC, electrical, plumbing, and fire safety systems to ensure optimal performance, guest comfort, and safety.

Our Group Clients

Center Parcs logo
Whitbread company logo
Travelodge company logo
Holiday Inn company logo
Hoar Cross Hall company logo

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Other Sectors Served

From small projects to large contracts, we work with our clients to deliver a personal service that meets their needs and exceeds their expectations.

Healthcare

Healthcare

Defence

Defence

Education

Education

Blue Light

Blue Light

Heritage

Heritage

Hotel & Leisure

Hotel & Leisure

Retail & Commercial

Retail & Commercial

Social Housing

Social Housing

Utilities & Industrial

Utilities & Industrial

Our sectors

Healthcare

Healthcare

Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.

Our sectors

Defence

Defence

Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.

Our sectors

Education

Education

Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.

Our sectors

Blue Light

Blue Light

Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.

Our sectors

Heritage

Heritage

Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.

Our sectors

Hotel & Leisure

Hotel & Leisure

With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.

Our sectors

Retail & Commercial

Retail & Commercial

From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.

Our sectors

Social Housing

Social Housing

Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.

Our sectors

Utilities & Industrial

Utilities & Industrial

Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.

Healthcare

Healthcare

Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.

Find out more

Defence

Defence

Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.

Find out more

Education

Education

Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.

Find out more

Blue Light

Blue Light

Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.

Find out more

Heritage

Heritage

Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.

Find out more

Hotel & Leisure

Hotel & Leisure

With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.

Find out more

Retail & Commercial

Retail & Commercial

From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.

Find out more

Social Housing

Social Housing

Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.

Find out more

Utilities & Industrial

Utilities & Industrial

Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.

Find out more

Hotel & Leisure FAQs

What does services do Concept offer in the hotel and leisure sector?

Concept offers property and maintenance refurbishment services to enhance the guest experience. Services such as:

  • Hotel room refurbishments, updates and redecoration
  • Bathroom refurbishments
  • Installation of new technology
  • Building extensions
  • Fire protection systems
  • Painting and decorating
  • M&E installations
  • Landscaping
  • Full strip/ fit-outs

What does a hotel refurbishment entail?

A hotel refurbishment involves updating and improving a hotel’s facilities and interiors to enhance the guest experience, increase efficiency, and maintain compliance with regulations. This can include modernising hotel rooms and suites, as well as internal communal areas such as lounges, restaurants, spa rooms and reception areas.

As a hotel owner or general manager, how often should I plan a hotel refurbishment?

It is advisable to make minor updates every 3-5 years, and a full hotel refurbishment every 8-10 years.

Works such as planned building repairs and maintenance programmes ensure the hotel property stays in line with guest expectations and that compliance regulations are constantly being upgraded.

What does Concept ensure minimal disruption during the works?

Concept are experts in working in occupied environments, conducting works at night or during off-peak hours to minimise impact on staff and guests.

We understand the general managers and owners want to get paying hotel guests and visitors back into their facility, and we won’t compromise on quality to make this happen.

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