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Our Services

Concept is one of the UK’s leading property service specialists, delivering expert property maintenance, refurbishment and compliance across the UK.

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Frameworks

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Home | Our sectors | Defence

Defence

Sustainable solutions to maintain, protect and future-proof critical defence infrastructure.

Defence

Supporting service personnel and their families

Refurbishment & Modernisation

Refurbishing Service Families Accommodation (SFA) to create comfortable, modern homes for those serving and their families.

Planned Maintenance

Ensuring the efficient and secure operation of defence estates through our programme of reliable forward-thinking maintenance programmes.

Decarbonisation & Retrofit

Ensuring the defence estate is both sustainable and energy efficient, we offer retrofitting services including insulation upgrades and the installation of renewable energy technologies helping to reduce the MOD’s carbon emissions.

Quality and Consistency

Upholding the highest service standards across the MOD estate, with carefully planned, phased service programmes designed to minimise disruption and ensure operational continuity.

Voids Reinstatements

Smooth personnel relocation. Around 2,000 vacant homes are made ready for new families each year.

Row of residential houses with front gardens on a defence estate.

Our Group Clients

THCH Tower Hamlets Community Housing
City of Westminster
Brentwood Borough Council
Lewisham
Hyde
Peabody
Southampton City Council
Riverside
Guiness Partnership
Notting Hill Genesis

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News & Insights

Man with red gloves, black tshirt and a yellow vest. White mask in front and a white helmet. White background

5th June 2026

Apprentices | News

Apprentice Electrician Spotlight: Matiss Grass

Matiss Grass, Apprentice Electrician based in Hastings, shares his journey into the trade and his experiences so far at Axis CLC.

Read more

5th June 2026

News

VINCI Tranche 2 Fire Compartmentation Works

Concept has been appointed to deliver Tranche 2 Fire Compartmentation Works with VINCI across the MOD estate.

Read more

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4th June 2026

Apprentices | News

Ben Maggs: Life as a Plumbing and Heating Apprentice

Benn Maggs shares how his journey from college to Axis CLC has helped him develop his skills and experience for a career in plumbing and heating.

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1st June 2026

Apprentices | News

Introducing Preston Hart: Apprentice Multi-trader

Preston Hart, Apprentice Multi-trader based in Kent and in his first year of a Level 2 Property Maintenance Apprenticeship. Find out more about his journey.

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21st May 2026

News

Junior Ranks Mess Opening at Buckley Barracks

We’re pleased to announce the official opening of the newly refurbished Junior Ranks Mess at Buckley Barracks.

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19th May 2026

Apprentices | News

A Customer Service Trainee’s Growth Story: Meet Bilal Rasheed

A customer service trainee’s growth story. Find out about Bilal’s journey and growth at Axis CLC.

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Front of royal Hampshire Hospital

14th May 2026

News

Royal Hampshire Country Hospital New Urgent Treatment Centre

We’re proud to reflect on the delivery of the new Urgent Treatment Centre at Royal Hampshire County Hospital in Winchester.

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11th May 2026

News

Refurbishing a Community Centre with Notting Hill Genesis

We recently partnered with Notting Hill Genesis to refurbish Bolney Meadows Community Centre, a key hub for the local community.

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6th May 2026

News

Yarner Woods Eco Lodge Project Update

Concept is delivering a new eco lodge and visitor centre at Yarner Woods in Dartmoor, in partnership with ISS and Natural England.

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30th April 2026

News

New Concept Company Brochure

Concept’s latest brochure highlights its range of services, sector expertise, and strong client outcomes, backed by recent project work and testimonials.

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24th April 2026

News

Brune Medical Centre – Talking Therapies Refurbishment

Concept has been appointed to deliver the refurbishment and conversion of an existing dental facility at Brune Medical Centre into a dedicated Talking Therapies suite.

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23rd April 2026

News

Celebrating Earth Day 2026

On Wednesday 22nd April, we celebrated Earth Day 2026. Themed “Our Power, Our Planet”, this offers the chance to reflect on our Net Zero efforts.

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10th April 2026

News

Concept Awarded Cyber Essentials Plus Certification

Concept has achieved Cyber Essentials Plus certification, marking a key milestone in the company’s approach to cyber security and data protection.

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White wind turbine with blue sky

31st March 2026

News

The Local Power Plan

Learn about the Local Power Plan (LPP) that the UK government has proposed.

Read more

Red pipes

20th March 2026

News

Heat Network Regulation Is Here – Is Your Organisation Ready?

Axis CLC supports housing providers with end-to-end heat network compliance, from portfolio assessment and funded surveys to grant applications, low-carbon upgrades, and ongoing monitoring.

Read more

Smiling man with a blue suit and a white shirt in a white background

18th March 2026

News

Axis CLC appointed Neil Watts as Managing Director of Responsive Repairs

Neil Watts has been appointed as Managing Director or Responsive Repairs. Read more about his appointment.

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Smiling man with a black suit and a white shirt

18th March 2026

News

Axis CLC appointed Barry Creswick as Transmission Services Divisional Director

Barry Creswick has been appointed Transmission Services Divisional Director. Read more about Barry’s appointment.

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Smiling woman in a grey jumper and light grey stars. White background

18th March 2026

News

Axis CLC appointed Helen Rayfield as Bid Director

Helen Ryafield has been appointed Bid Director to strengthen the focus on winning work. Read more about her appointment.

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Smiling man in a blue suit and a white shirt

18th March 2026

News

Axis CLC appointed Lee McAllister as Business Improvement Director

Lee McAllister has been appointed Business Improvement Director to drive continuous improvement and performance. Read more about his appointment.

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17th March 2026

Apprentices | News

From Law to Quantity Surveying Apprenticeship: Meet Abi Bendy

From law to studying for a quantity surveying apprenticeship. Find out about Abi’s first year apprenticeship experience at Axis CLC.

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Other Sectors Served

Healthcare

Healthcare

Defence

Defence

Education

Education

Blue Light

Blue Light

Utilities & Industrial

Utilities & Industrial

Heritage

Heritage

Retail & Commercial

Retail & Commercial

Hotel & Leisure

Hotel & Leisure

Social Housing

Social Housing

Our sectors

Healthcare

Healthcare

Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.

Our sectors

Defence

Defence

Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.

Our sectors

Education

Education

Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.

Our sectors

Blue Light

Blue Light

Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.

Our sectors

Utilities & Industrial

Utilities & Industrial

Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.

Our sectors

Heritage

Heritage

Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.

Our sectors

Retail & Commercial

Retail & Commercial

From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.

Our sectors

Hotel & Leisure

Hotel & Leisure

With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.

Our sectors

Social Housing

Social Housing

Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.

Healthcare

Healthcare

Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.

Find out more

Defence

Defence

Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.

Find out more

Education

Education

Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.

Find out more

Blue Light

Blue Light

Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.

Find out more

Utilities & Industrial

Utilities & Industrial

Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.

Find out more

Heritage

Heritage

Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.

Find out more

Retail & Commercial

Retail & Commercial

From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.

Find out more

Hotel & Leisure

Hotel & Leisure

With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.

Find out more

Social Housing

Social Housing

Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.

Find out more

Defence FAQs

What types of property repairs and maintenance services does Concept provide to Ministry of Defence properties?

Our services delivered across the MOD estate includes:

  • Property works 
  • Compliance (gas and electrical testing)
  • Decarbonisation
  • Decoration
  • Insulation installation
  • Flooring and carpets 
  • Grounds works 
  • Installation of kitchens and bathrooms
  • Installation of new doors and windows
  • M&E (Mechanical & Electrical)
  • Planned Maintenance
  • Refurbishment
  • Repair of radiators and boilers
  • Replacement consumer units (fuse boxes)
  • Roofing renewals and replacements
  • Voids reinstatements.

What kind of defence estate properties does Concept work on?

As part of Axis CLC, our teams work on 12,500 SFAs across more than 20 English and two Welsh counties, working in collaboration with MOD asset manager AMEY in a longstanding partnership. With properties range in size from one to two-bedroom flats all the way through to mansion sized properties, all of which are domestic homes to Service personnel and their families. We have also undertaken barracks refurbishment works to training blocks with classrooms, offices and onsite staff canteen/mess facilities.

What stands out in your service to the MOD?

We work closely with the MOD to fulfil their specific objectives, with minimal disruption to the families living in homes across the defence estate. We carefully plan and stage our works while working closely with AMEY to ensure consistency in finish and look.

Why do you work on so many Voids?

Some sections of the Armed Forces, like The British Army will sometimes have a requirement to relocate entire units every few years. This requires a complex operation to prepare large volumes of void properties ready for new service families, usually during the school holidays. That’s why we make 2,500 void properties ready for new service families each year – sometimes at the rate of 107 per week.

What is Amey?

Amey manages the Ministry of Defence’s Regional Prime and National Housing Prime contracts including the repair and maintenance of service family homes and other assets on the MOD estate. We deliver a range of refurbishment services to enhance the safety and comfort of military housing assets for residents across the UK.

What are the decarbonisation services you offer for MOD housing?

Ensuring MOD homes meet modern living standards for MOD personnel and families we offer a range of upgrades that focus on sustainability and energy efficiency measures. These include providing External Wall Insulation, which improves thermal efficiency, modern windows and doors and energy efficient technologies to cut carbon emissions.

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