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Concept is one of the UK’s leading property service specialists, delivering expert property maintenance, refurbishment and compliance across the UK.

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Frameworks

Exterior of a brick building within a defence estate.
Home | Our sectors | Defence

Defence

Sustainable solutions to maintain, protect and future-proof critical defence infrastructure.

Defence

Supporting service personnel and their families

Refurbishment & Modernisation

Refurbishing Service Families Accommodation (SFA) to create comfortable, modern homes for those serving and their families.

Planned Maintenance

Ensuring the efficient and secure operation of defence estates through our programme of reliable forward-thinking maintenance programmes.

Decarbonisation & Retrofit

Ensuring the defence estate is both sustainable and energy efficient, we offer retrofitting services including insulation upgrades and the installation of renewable energy technologies helping to reduce the MOD’s carbon emissions.

Quality and Consistency

Upholding the highest service standards across the MOD estate, with carefully planned, phased service programmes designed to minimise disruption and ensure operational continuity.

Voids Reinstatements

Smooth personnel relocation. Around 2,000 vacant homes are made ready for new families each year.

Row of residential houses with front gardens on a defence estate.

Our Group Clients

THCH Tower Hamlets Community Housing
City of Westminster
Brentwood Borough Council
Lewisham
Hyde
Peabody
Southampton City Council
Riverside
Guiness Partnership
Notting Hill Genesis

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News & Insights

24th April 2026

News

Brune Medical Centre – Talking Therapies Refurbishment

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13th April 2026

News

Concept Awarded Cyber Essentials Plus Certification

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10th April 2026

News

Concept Awarded Cyber Essentials Plus Certification

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White wind turbine with blue sky

31st March 2026

News

The Local Power Plan

Learn about the Local Power Plan (LPP) that the UK government has proposed.

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Red pipes

20th March 2026

News

Heat Network Regulation Is Here – Is Your Organisation Ready?

Axis CLC supports housing providers with end-to-end heat network compliance, from portfolio assessment and funded surveys to grant applications, low-carbon upgrades, and ongoing monitoring.

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Smiling man with a blue suit and a white shirt in a white background

18th March 2026

News

Axis CLC appointed Neil Watts as Managing Director of Responsive Repairs

Neil Watts has been appointed as Managing Director or Responsive Repairs. Read more about his appointment.

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18th March 2026

News

Axis CLC appointed Barry Creswick as Transmission Services Divisional Director

Barry Creswick has been appointed Transmission Services Divisional Director. Read more about Barry’s appointment.

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18th March 2026

News

Axis CLC appointed Helen Rayfield as Bid Director

Helen Ryafield has been appointed Bid Director to strengthen the focus on winning work. Read more about her appointment.

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18th March 2026

News

Axis CLC appointed Lee McAllister as Business Improvement Director

Lee McAllister has been appointed Business Improvement Director to drive continuous improvement and performance. Read more about his appointment.

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17th March 2026

Apprentices | News

From Law to Quantity Surveying Apprenticeship: Meet Abi Bendy

From law to studying for a quantity surveying apprenticeship. Find out about Abi’s first year apprenticeship experience at Axis CLC.

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17th March 2026

Apprentices | News

Learning, Growing, and Succeeding in an Electrical Apprenticeship

Learn from a third year Electrical Apprentice about his classroom and real on-the-job training, supported by a team that values development.

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17th March 2026

Apprentices | News

Building a Career in Quantity Surveying: Lewis Drake’s Apprenticeship Story

Apprentice Quantity Surveyor, currently completing an Axis CLC Apprenticeship through the Chartered Surveyor Degree Apprenticeship in Quantity Surveying. Read Lewis Drake’s Story.

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18th February 2026

News

Concept Wins two Lots on the Hampshire Minor Works Framework 2026–2030

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12th February 2026

News

Concept Awarded Best Engager Category at KBR Sustainable Supply Chain Awards 2025

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19th December 2025

News

Axis CLC Acquires Concept

Axis CLC Acquires Concept

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22nd April 2025

News

Concept Supports Record-Breaking Charity Bike Ride for Palace for Life

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24th October 2024

News

Concept awarded a Silver Medal in recognition of our sustainability achievement.

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15th May 2024

News

Concept sponsors new kit for Burgess Hill Juniors Under 6 Squad

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18th May 2023

News

Concept achieves Gold with Supply Chain Sustainability School

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17th May 2023

News

Celebrating the King’s Ascension on Ascension

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Other Sectors Served

Healthcare

Healthcare

Defence

Defence

Education

Education

Blue Light

Blue Light

Utilities & Industrial

Utilities & Industrial

Heritage

Heritage

Retail & Commercial

Retail & Commercial

Hotel & Leisure

Hotel & Leisure

Social Housing

Social Housing

Our sectors

Healthcare

Healthcare

Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.

Our sectors

Defence

Defence

Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.

Our sectors

Education

Education

Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.

Our sectors

Blue Light

Blue Light

Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.

Our sectors

Utilities & Industrial

Utilities & Industrial

Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.

Our sectors

Heritage

Heritage

Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.

Our sectors

Retail & Commercial

Retail & Commercial

From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.

Our sectors

Hotel & Leisure

Hotel & Leisure

With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.

Our sectors

Social Housing

Social Housing

Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.

Healthcare

Healthcare

Modernising and upgrading healthcare facilities with meticulous attention to safety and infection control. Concept’s experienced teams work sensitively within operational environments, maintaining the highest standards while ensuring minimal disruption to patient care.

Find out more

Defence

Defence

Supporting the Ministry of Defence with comprehensive property upgrades and refurbishments that improve living conditions for service personnel and their families. Concept brings specialist expertise to secure, sensitive environments where quality and compliance are paramount.

Find out more

Education

Education

Delivering transformational refurbishment projects across schools, colleges and universities. We understand the unique demands of educational environments, working efficiently to tight schedules and budgets while minimising disruption to learning.

Find out more

Blue Light

Blue Light

Providing secure, sensitive refurbishment services for emergency services including police, fire, and ambulance facilities. We understand operational criticality, ensuring seamless project delivery that maintains service continuity.

Find out more

Utilities & Industrial

Utilities & Industrial

Delivering safe, reliable maintenance and repair solutions in demanding utility and industrial environments. Our specialist teams keep the nation moving with expertise in complex, challenging settings.

Find out more

Heritage

Heritage

Specialising in the heritage sector, we deliver planned and proactive maintenance solutions designed to preserve the structural integrity, historic fabric, and long-term value of listed and historic assets.

Find out more

Retail & Commercial

Retail & Commercial

From refurbishments to fit-outs, our retail and commercial specialists deliver high-quality offices and innovative interiors, creating inspiring, practical office buildings and shops that enhance the visitor experience.

Find out more

Hotel & Leisure

Hotel & Leisure

With specialist expertise in the hotel and leisure sector, we deliver refurbishment and upgrade solutions designed to keep facilities operational with minimal disruption during the works.

Find out more

Social Housing

Social Housing

Creating safe, comfortable homes for residents through expert property maintenance and refurbishment services. Concept works in partnership with housing associations, local authorities, and private landlords to deliver responsive, reliable solutions that enhance quality of life.

Find out more

Defence FAQs

What types of property repairs and maintenance services does Concept provide to Ministry of Defence properties?

Our services delivered across the MOD estate includes:

  • Property works 
  • Compliance (gas and electrical testing)
  • Decarbonisation
  • Decoration
  • Insulation installation
  • Flooring and carpets 
  • Grounds works 
  • Installation of kitchens and bathrooms
  • Installation of new doors and windows
  • M&E (Mechanical & Electrical)
  • Planned Maintenance
  • Refurbishment
  • Repair of radiators and boilers
  • Replacement consumer units (fuse boxes)
  • Roofing renewals and replacements
  • Voids reinstatements.

What kind of defence estate properties does Concept work on?

As part of Axis CLC, our teams work on 12,500 SFAs across more than 20 English and two Welsh counties, working in collaboration with MOD asset manager AMEY in a longstanding partnership. With properties range in size from one to two-bedroom flats all the way through to mansion sized properties, all of which are domestic homes to Service personnel and their families. We have also undertaken barracks refurbishment works to training blocks with classrooms, offices and onsite staff canteen/mess facilities.

What stands out in your service to the MOD?

We work closely with the MOD to fulfil their specific objectives, with minimal disruption to the families living in homes across the defence estate. We carefully plan and stage our works while working closely with AMEY to ensure consistency in finish and look.

Why do you work on so many Voids?

Some sections of the Armed Forces, like The British Army will sometimes have a requirement to relocate entire units every few years. This requires a complex operation to prepare large volumes of void properties ready for new service families, usually during the school holidays. That’s why we make 2,500 void properties ready for new service families each year – sometimes at the rate of 107 per week.

What is Amey?

Amey manages the Ministry of Defence’s Regional Prime and National Housing Prime contracts including the repair and maintenance of service family homes and other assets on the MOD estate. We deliver a range of refurbishment services to enhance the safety and comfort of military housing assets for residents across the UK.

What are the decarbonisation services you offer for MOD housing?

Ensuring MOD homes meet modern living standards for MOD personnel and families we offer a range of upgrades that focus on sustainability and energy efficiency measures. These include providing External Wall Insulation, which improves thermal efficiency, modern windows and doors and energy efficient technologies to cut carbon emissions.

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