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Concept is one of the UK’s leading property service specialists, delivering expert property maintenance, refurbishment and compliance across the UK.

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A multi-sector, national property maintenance provider.

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Home | A Responsible Business | Our People

Our People

Our commitment centres on Equality and Diversity, Inclusive Recruitment, Wellbeing and Engagement, Training and Development, and Health & Safety.

Focus on Five

Equality

Building an inclusive workplace where every individual feels respected, valued and welcomed is at the heart of what we do. We understand that diverse backgrounds, viewpoints and life experiences strengthen our organisation.
Our commitment to equality, diversity and inclusion goes beyond words – it influences our recruitment processes, employee support systems and career development programmes. We actively work to eliminate barriers, address unconscious bias and foster opportunities that enable everyone to flourish. From construction sites to office environments, we strive to ensure each team member experiences a genuine sense of belonging and can make their fullest contribution to our collective success.

Inclusive Recruitment

Our recruitment strategy is designed to welcome talent from diverse backgrounds and experiences. By implementing inclusive hiring practices, we create a workforce that truly mirrors the communities we work within.
Through the elimination of unnecessary barriers and the establishment of equitable opportunities, we ensure every candidate has a genuine chance to demonstrate their potential. This methodology enriches our organisation with varied perspectives, competencies and insights that enhance team dynamics and drive improved results across all areas of our business.

Professional team member working at a computer in a modern office.

Wellbeing and Engagement

The wellbeing and engagement of our workforce are fundamental to achieving sustainable business success. Our dedication lies in fostering a supportive and positive work environment where each person feels genuinely appreciated.
Our wellbeing strategy encompasses physical, mental and emotional health dimensions. We take proactive measures to equip our teams with the resources, support systems and guidance they need to excel in their roles and maintain overall wellness throughout their careers with us.

Learning and Development

At Concept, we view learning and development as more than scheduled training programmes. We’ve cultivated a culture where continuous learning is woven into the fabric of daily operations. This encompasses promoting mentorship and coaching, nurturing leadership capabilities at every organisational level, and empowering individuals to take charge of their professional progression.
As our workforce develops their skills and expertise, our organisation’s capability and future potential grow in parallel.

Health & Safety

Our approach to health and safety extends well beyond regulatory compliance, prioritising the welfare of everyone engaged in our operations. Our extensive health and safety frameworks and procedures are structured to prevent incidents whilst fostering a culture of heightened awareness and personal responsibility.
Through intensive training programmes, cutting-edge protective equipment, systematic risk assessments and ongoing improvement initiatives, we actively protect our teams and everyone who interacts with our projects and services.

Construction worker wearing a hard hat and high visibility vest handling insulation material on scaffolding, demonstrating safe working practices.

Accreditations & Partnerships

News & Insights

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19th May 2026

Apprentices | News

A Customer Service Trainee’s Growth Story: Meet Bilal Rasheed

A customer service trainee’s growth story. Find out about Bilal’s journey and growth at Axis CLC.

14th May 2026

News

Royal Hampshire Country Hospital New Urgent Treatment Centre

We’re proud to reflect on the delivery of the new Urgent Treatment Centre at Royal Hampshire County Hospital in Winchester.

11th May 2026

News

Refurbishing a Community Centre with Notting Hill Genesis

We recently partnered with Notting Hill Genesis to refurbish Bolney Meadows Community Centre, a key hub for the local community.

6th May 2026

News

Yarner Woods Eco Lodge Project Update

Concept is delivering a new eco lodge and visitor centre at Yarner Woods in Dartmoor, in partnership with ISS and Natural England.

30th April 2026

News

New Concept Company Brochure

Concept’s latest brochure highlights its range of services, sector expertise, and strong client outcomes, backed by recent project work and testimonials.

24th April 2026

News

Brune Medical Centre – Talking Therapies Refurbishment

Concept has been appointed to deliver the refurbishment and conversion of an existing dental facility at Brune Medical Centre into a dedicated Talking Therapies suite.

23rd April 2026

News

Celebrating Earth Day 2026

On Wednesday 22nd April, we celebrated Earth Day 2026. Themed “Our Power, Our Planet”, this offers the chance to reflect on our Net Zero efforts.

10th April 2026

News

Concept Awarded Cyber Essentials Plus Certification

Concept has achieved Cyber Essentials Plus certification, marking a key milestone in the company’s approach to cyber security and data protection.

31st March 2026

News

The Local Power Plan

Learn about the Local Power Plan (LPP) that the UK government has proposed.

20th March 2026

News

Heat Network Regulation Is Here – Is Your Organisation Ready?

Axis CLC supports housing providers with end-to-end heat network compliance, from portfolio assessment and funded surveys to grant applications, low-carbon upgrades, and ongoing monitoring.

Smiling man with a blue suit and a white shirt in a white background

18th March 2026

News

Axis CLC appointed Neil Watts as Managing Director of Responsive Repairs

Neil Watts has been appointed as Managing Director or Responsive Repairs. Read more about his appointment.

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18th March 2026

News

Axis CLC appointed Barry Creswick as Transmission Services Divisional Director

Barry Creswick has been appointed Transmission Services Divisional Director. Read more about Barry’s appointment.

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18th March 2026

News

Axis CLC appointed Helen Rayfield as Bid Director

Helen Ryafield has been appointed Bid Director to strengthen the focus on winning work. Read more about her appointment.

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18th March 2026

News

Axis CLC appointed Lee McAllister as Business Improvement Director

Lee McAllister has been appointed Business Improvement Director to drive continuous improvement and performance. Read more about his appointment.

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17th March 2026

Apprentices | News

From Law to Quantity Surveying Apprenticeship: Meet Abi Bendy

From law to studying for a quantity surveying apprenticeship. Find out about Abi’s first year apprenticeship experience at Axis CLC.

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10th March 2026

Apprentices | News

Learning, Growing, and Succeeding in an Electrical Apprenticeship

Learn from a third year Electrical Apprentice about his classroom and real on-the-job training, supported by a team that values development.

Smiling boy in a blue shirt with a white background

3rd March 2026

Apprentices | News

Building a Career in Quantity Surveying: Lewis Drake’s Apprenticeship Story

Apprentice Quantity Surveyor, currently completing an Axis CLC Apprenticeship through the Chartered Surveyor Degree Apprenticeship in Quantity Surveying. Read Lewis Drake’s Story.

18th February 2026

News

Concept Wins two Lots on the Hampshire Minor Works Framework 2026–2030

12th February 2026

News

Concept Awarded Best Engager Category at KBR Sustainable Supply Chain Awards 2025

19th December 2025

News

Axis CLC Acquires Concept

View all news & insights

Get in touch

If you’re looking for more information, want to know how we can support you or wish to give us feedback, then contact us using our number or email below

	01730 816021
	info@conceptbld.co.uk

Alternatively, click the link below to find other ways you can contact us.

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