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Concept is one of the UK’s leading property service specialists, delivering expert property maintenance, refurbishment and compliance across the UK.

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Home | A Responsible Business

A Responsible Business

Committed to responsible operations that look after our people, our communities and our planet.

Our Three Pillars

These three pillars underpin everything we do to fulfil our social and environmental responsibilities as a business.

Senior Concept team member wearing a hard hat and high visibility vest on site.

Our People

We believe in creating a positive social impact through our volunteering programme. Each member of our team across the Axis CLC Group is given one working day per year to volunteer to an organisation of their choice to give back to our communities.

Concept team member volunteering outdoors, using a mallet to install wooden posts in a woodland setting as part of a community project.

Our Community

We work closely with communities across the UK and understand the challenges being faced by our wider society. We want to be part of the solution which is why we constantly seek to maximise our social value through positive contribution.

Concept team member wearing gloves and branded cap disposing of materials into a skip.

Our Environment

Sustainability is at the core of our ethos to build a purpose-driven business that seeks to reduce our carbon emissions, develop an ethical supply chain and contribute to a better future for all.

Our Group Values

Our six company values form the foundations of our Responsible Business.

Trust

Orange icon of two hands holding a square with a checkmark, representing trust.

We are built on trust.

We deliver on our promises, and we do the right thing. We work in a way that is honest and fair. We value transparency and act with professionalism and integrity towards our customers, our partners and each other.

Safety

Orange icon of a shield with a checkmark inside, representing safety.

We prioritise safety.

Safety is our licence to operate. Nothing is more important than the health, safety and wellbeing of our colleagues and the communities we serve. We are unrelenting and uncompromising in our commitment to achieving Zero Harm.

Customers

Orange icon of a handshake inside a heart, representing customers.

We put customers first.

Everything we do begins and ends with our customers. We seek to understand their needs and deliver excellence. Everyone at Axis CLC has a role to play in building long-term client relationships based on the quality of our people, the value of our services and the high standards we set.

Teamwork

Orange icon of two people giving a high-five, representing teamwork.

We succeed together.

We are inclusive, diverse and together – we work as one team. Our people are passionate about knowledge sharing, adopting best practices and embracing new ideas to ensure we consistently deliver the highest quality projects to our clients.

Expertise

Orange icon of two hands holding a person symbol, representing expertise.

We invest in our people.

We equip our people with the knowledge, skills, and expertise to deliver quality service every time. We also invest in technology and best practices to continuously improve the services we offer. We challenge ourselves to find new ways of helping our customers achieve their goals.

Impact

Orange icon of three people under a roof, representing community impact.

We make a positive impact.

We strive to have a long-term positive impact on the communities where we operate. It is our responsibility to manage our activities and maximise the positive environmental, social and economic impacts that we deliver for the communities and clients that we serve.

United Nations Sustainable Development Goals

Concept is committed to supporting the United Nation’s Sustainable Development Goals

Decent Work and Economic Growth

Reducing Inequalities

Sustainable Cities and Commuities

Consumption and Production

Taking Climate Action

Decent Work and Economic Growth

We believe in giving our employees the opportunity to develop and grow in an environment that’s a great place to work, with fair wages and rewards that reflect their skills.

Young Concept team members using a power drill to assemble wooden panels during a hands on training session.

Reducing Inequalities

We are committed to fostering a diverse and inclusive business that welcomes and respects and protects the characteristics of every member of our team, regardless of background or beliefs.

Female team member working at a desktop computer in a modern workspace.

Sustainable Cities and Commuities

It’s not about big impact projects; it’s about seeing the bigger picture. We are committed to changing communities for the better, enhancing sustainability in our communities and improving living conditions through our retrofit agenda.

Team members wearing high visibility vests clearing branches from a residential street, supporting sustainable community initiatives.

Consumption and Production

We are committed to minimising waste at every stage of our process, ensuring all products and services in our supply chain are responsibly procured through circular economies.

Smiling Concept site team member wearing a high visibility vest outside a residential property.

Taking Climate Action

We have pledged to reduce our carbon footprint and curb our emissions in an effort to reach Net Zero by 2050, building a workforce that is equally committed to our carbon goals and protecting the ecosystems we work within.

Concept technicians in high visibility clothing installing solar panels on a rooftop as part of a climate action initiative.

Our Responsible Business Partners

As a responsible business, we partner with organisations to ensure our standards are always at their highest.

Demelza
The School Outreach Company
NHDG
Green Skills Advisory Panel
Nhmf
First Mile
Qflow
Perkbox
Axis Foundation
Constructionline
Planetmark
Enva
Scotty's Little Soldiers
Wish
Bsi
Lighthouse Charity
Disability Confident
Ecologi
Reconomy
Tpas
Mhfa
Citb
Business In The Community
Considerate Constructors
Community Forest Trust
Green Schools Project
Enei
Svlg
Emitwise
Cdp

Frequently Asked Questions

What does being a Responsible Business mean?

Operating as a Responsible Business involves making meaningful contributions that benefit our workforce, the communities we serve and environmental sustainability. At Concept, our approach is structured around three core pillars – Our People, Our Community and Our Environment – all built upon six fundamental company values that guide everything we do.

How does Concept support its people?

Our commitment centres on prioritising workplace safety, employee wellbeing, fostering equality and diversity and providing ongoing professional development opportunities.

What are examples of community impact at Concept?

We actively engage with local communities through substantial contributions, with our teams. Our community initiatives range from partnering with charity organisations like Demelza to delivering educational career workshops in local schools, ensuring we create tangible, long-lasting benefits in the regions where we operate.

How does Concept contribute to sustainability and the environment?

Environmental stewardship is central to our operations, with active programmes focused on reducing carbon emissions, protecting biodiversity, and minimising waste generation. Through close collaboration with our supply chain partners, we’re working to reduce emissions whilst simultaneously developing a carbon-aware workforce committed to environmental protection and habitat conservation.

What are the key focus areas of the Responsible Business strategy?

Our comprehensive Responsible Business strategy concentrates on three essential areas:

  • People: Championing diversity and inclusion, investing in training and development, supporting employee wellbeing, and maintaining rigorous health and safety standards
  • Community: Delivering volunteer programmes, fundraising efforts, and locally-focused projects that create social value
  • Environment: Implementing carbon reduction initiatives, advancing waste management practices, and ensuring sustainable procurement across our operations

How does Concept align with global sustainability goals?

We are fully committed to advancing the United Nations Sustainable Development Goals (SDGs), which provide the framework for our sustainability work. Our initiatives directly support goals including climate action, reducing inequalities, promoting quality education, and building sustainable cities and communities, ensuring our business activities contribute to broader global objectives.

Get in touch

If you’re looking for more information, want to know how we can support you or wish to give us feedback, then contact us using our number or email below

01730 816021
info@conceptbld.co.uk

Alternatively, click the link below to find other ways you can contact us.

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Brandon

Unit 7
Station Way
Brandon
Suffolk

IP27 0BH

01842 811 247

brandon@clcgroup.com

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Brentwood

Town Hall,
Ingrave Road,
Brentwood,
Essex

CM158AY

01277 312500

info@axiseurope.com

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Bristol

Unit 8a
Winford Business Park
Winford, Bristol

BS40 8HJ

01275 333 775

bristol@clcgroup.com

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Camberley

Unit 12
St George’s Industrial Estate
Camberley
Surrey

GU15 2QW

01276 691 208

camberley@clcgroup.com

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Catterick

Building 18
Piave Lines
Leyburn Road
Catterick Green

DL9 3LR

01748 874 502

catterick@clcgroup.com

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Chichester

Unit 1
Block B
Southern Gate
Chichester
West Sussex

PO19 8GR

01730 816021

info@conceptbld.co.uk

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Colchester

Boudica House, 2nd Floor
79/90 Cottonwood Close
Colchester
Essex

CO2 9PZ

01206 618 385

colchester@clcgroup.com

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Darlington

First Floor Office
Catterick House
Morton Road
Darlington

DL1 4PT

01325 744969

info@conceptbld.co.uk

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Exeter

Unit 1
Bittern Units
Bittern Road
Sowton Industrial Estate
Exeter

EX2 7LW

01392 573280

info@conceptbld.co.uk

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Gatwick

Omega Gatwick
The Beehive Building
Beehive Ring Road
Gatwick

RH6 0PA

01293 804662

info@conceptbld.co.uk

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Leeds

2 Astley Way
Astley Lane Industrial Estate
Swillington
Leeds

LS26 8XT

01133 877 380

leeds@clcgroup.com

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London Elephant & Castle

Unit 12
83 Crampton Street
London

SE17 3BW

0207 7086190

info@conceptbld.co.uk

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London Stratford

Tramway House
3 Tramway Avenue
Stratford
London

E15 4PN

02075642100

info@axiseurope.com

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Merseyside

Meridian Business Village,
Hansby Drive,
Hunts Cross,
Liverpool

L24 9LG

020 3597 2269

info@axiseurope.com

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Newcastle

Unit 5c Coopies Field
Coopies Lane Industrial Estate
Morpeth

NE61 6JT

01670 511 590

newcastle@clcgroup.com

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Oldbury

4 Swallowfield Courtyard,
Wolverhampton Road,
Oldbury

B69 2JG

020 3597 2079

info@axiseurope.com

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Plymouth

Unit 1B
Estover Close
Plymouth

PL6 7PL

01752 671 120

plymouth@clcgroup.com

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Portsmouth

1 Links House
Dundas Lane
Portsmouth

PO3 5BL

02392661786

info@conceptbld.co.uk

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Shepshed

31 Gelders Hall Road
Shepshed
Loughborough

LE12 9NH

01509 602 170

shepshedadmin@clcgroup.com

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Sittingbourne

Axis C/O Southern Housing,
Building 800 Guillat Avenue,
Kent Science Park,
Sittingbourne,
Kent

ME9 8GU

01795 413970

info@axiseurope.com

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Southampton

Northbrook Industrial Estate
Vincent Avenue
Southampton

SO16 6PB

02380 701 111

info@concept.clcgroup.com

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Southampton Airport

Suite A
First Floor
The Cargo Centre Building,
Southampton International Airport

SO18 2NL

02380 611700

info@conceptbld.co.uk

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Walsall

Magpie House
Premier Business Park
Long Street
Walsall

WS2 9DY

01922 620 711

walsall@clcgroup.com

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Warrington

212 Manchester Road
Warrington
Cheshire

WA1 3BD

01925 417 200

warrington@clcgroup.com

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Watford

11 Metro Centre
Dwight Road
Watford

WD18 9SB

01923 231 415

watford@clcgroup.com

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Worcester

Lower Ground Floor
Evesham House
Whittington Hall Park
Worcester

WR5 2ZX

01905 354082

info@conceptbld.co.uk