Client Testimonials

Every business enjoys client feedback and we are no different. Below are examples of such feedback including letters of appreciation and gratitude.

Windsor Castle – October 2017

Concept recently carried out the decoration and repair of the external joinery at St Georges Gate to Sovereigns Entrance at Windsor Castle. The client was extremely satisfied with all of the hard work put in by Concept and thanked us for an excellent job throughout.

1 Victoria Street, London – September 2017

Concept recently completed a dedicated office space for Sir Mark Walport who was very pleased with the result.

Milford Hospital – September 2017

Following up on the recent walkway canopy works at Milford Hospital in Surrey, our client sent us further correspondence and thanks to all involved in the project.

Milford Hospital – June 2017

Concept are currently providing a series of works to Milford Hospital in Surrey where we are demolishing and replacing a walkway canopy, adding a new fire escape, along with landscaping works. Our client recently sent us this wonderful email thanking all involved in the project and for the help and services that Concept is providing.

NDA Office, Victoria Street, London – May 2017

A fast track project carried out in a very short period of time, our client was extremely satisfied with Concept’s performance and professionalism.

HMP Bronzefield – Training Block – May 2017

Concept recently completed decoration works to one of the training blocks at Bronzefield prison. Sodexo’s Tony Linge sent us this email with feedback on Concept’s role during these works.

Royal Military Academy Sandhurst – April 2017

Concept were tasked with carrying out urgent decorative works and stone repairs to the external entrance wall and pillars leading up to the Sovereign’s Parade. The client sent us this email to express their thanks and happiness with the works.

BBC Elstree Car Park Works – April 2017

Concept recently completed surfacing works at the world famous BBC Elstree Studios in Borehamwood, Hertfordshire. We were contracted to resurface the car parking area between the ‘Holby’ and ‘Eastenders’ lots. Interserve’s Tim Lee sent us this thank you email telling us how well the project was carried out by Concept.

Regents Park Pathway Crossings – April 2017

Concept’s specialist surfacing team recently completed urgent tarmac works for the Marriott Drilling Group (MDG) to various pathways and road crossings at Regents Park. The client was creating a borehole for the Park’s Estate Department and needed a reliable contractor to make good to the respective paths and crossings. However, there were only 24 hours to complete the works as a Park event was occurring within a day of completion, so Concept stepped up and did what was required to fulfil the client’s request – all to an above satisfactory level. Richard Marriott of MDG sent us this complimentary email stating how pleased he was with Concept’s work and the professionalism of our team members.

Peacehaven Community School – April 2017

Concept have long been working with Emcor’s FM team over at Peacehaven Community School in East Sussex, helping to maintain and improve upon the school’s appearance. We recently provided decorating works to the school’s corridor systems and received the following thank you letter from Jason Wilkinson, Emcor’s account manager at Peacehaven, complimenting us on the high level of workmanship that we provided.

Russets Care Home – March 2017

Concept were recently tasked with carrying out emergency compliant fire door works at Russets Care Home in Portsmouth. The previous attempt to rectify the doors had been carried out by others and were not to the satisfaction of the local authority Fire Officer and could have lead to possible closure of the home.

Concept were immediately requested to visit the home to survey and rectify the works. Once a thorough survey had taken place, our highly skilled operatives were put to work, all whilst being closely monitored by the Fire Officer. After successful completion, the works were signed off and the home was deemed as compliant and able to remain open.

Following on from the works our client sent us an email letting us know that himself and the Fire Officer had both agreed that the work carried out was excellent and the best they had seen.

Morelands Primary School – February 2015

Amy Bishop and Charlotte Nolan of Morelands Primary School, emailed us this wonderful thank you letter for the work that Concept did to transform the school courtyard.

Europa – 2014

Peter Tajok, Facilities Co-ordinator of Bilfinger Europa Facility Management Ltd, emailed us with his thanks for a reactive call out to attend a jammed window.

Accenture – 2014

Steve Fitzgerald, Mechanical & Electrical Site Manager for UKI Accenture Workplace Solutions, sent us this wonderful feedback regarding the high standard of work carried out for the installation of AV equipment at their premises.

Mole Valley District Council – August 2014

Peter Mills, Historic Environment Officer for Mole Valley District Council, sent us a letter regarding the standard of work carried out on the Grade II listed terraces at Headley Court.

Defence Medical Rehabilitation Centre (DMRC) – May 2014

Concept Building Services were delighted to receive the following letter of appreciation from Andrew Veale of the Defence Medical Rehabilitation Centre (DMRC), praising one of our operatives during works carried out on the Headley Court project.

Milton House – October 2014

Concept Building Services were extremely pleased to receive this wonderful thank you letter from Mr. Graham Gordon, House Manager for Milton House, for recent works undertaken.

Northumbria University – July 2014

Concept Building Services were delighted to receive this letter from Mr Derek Johnson, Senior Lecturer Geography Department at Northumbria University. To read the full letter please click on the following link.